swerty99 Terms and Conditions for Philippine Players

1. General provisions

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player," "you," or "your") and swerty99 ("swerty99," "we," "us," or "our") governing your use of the swerty99 website, mobile interface, and all associated services, products, games, and features (collectively, the "Platform").

By completing the swerty99 registration process, accessing any part of the Platform, or placing a wager or playing any game offered by swerty99, you confirm that you have read and understood these Terms in full and that you agree to be bound by them. If you do not agree, you must not use the Platform.

These Terms apply alongside any additional rules displayed for specific games, markets, or promotions on the swerty99 Platform. Where a conflict exists between these Terms and any specific rules, the specific rules apply to that product or promotion unless stated otherwise.

swerty99 reserves the right to amend, update, or replace any part of these Terms at any time. Notice of material changes will be communicated through the Platform. Continued use of swerty99 following any change constitutes acceptance of the updated Terms.

2. Eligibility

To register and use the swerty99 Platform, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You are at least 21 years of age, which is the minimum legal age for participation in online gaming activities in the Philippines under applicable regulations.
• You are a natural person, not a corporation, partnership, trust, or other legal entity.
• You are accessing the swerty99 Platform from a jurisdiction where online betting and gaming is lawful for you personally under the laws applicable to you.
• You are not a current or former employee, contractor, director, officer, or close family member of any such person employed by swerty99 or any of its affiliated entities, platform suppliers, or service providers.
• You are not self-excluded or excluded by any competent authority from participation in gaming activities.
• You have not previously had a swerty99 account closed for breach of these Terms.

swerty99 may request proof of eligibility at any point. Failure to provide satisfactory documentation may result in account suspension or closure and the withholding of any outstanding balance pending investigation. swerty99 reserves the right to decline any registration or close any account where eligibility requirements are not confirmed to its satisfaction.

By registering, you represent and warrant that all eligibility requirements are met. You accept full responsibility for the accuracy of that representation. swerty99 shall not be liable for any consequences arising from the use of the Platform by an ineligible person who misrepresented their eligibility during registration.

3. Account registration

Each person may hold only one active swerty99 account. Creating duplicate, multiple, or linked accounts is a serious breach of these Terms and may result in the closure of all associated accounts and the forfeiture of any balances held.

When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, valid contact details, and any other information requested by swerty99. You must keep this information current throughout the lifetime of your account. Providing false information at registration is a breach of these Terms.

swerty99 operates a Know Your Customer (KYC) verification process. You may be required to submit government-issued identification, proof of address, or proof of payment method at any stage. Account functionality, including withdrawals, may be limited until verification is completed to swerty99's satisfaction.

You are responsible for all activity conducted through your swerty99 account. If you become aware of unauthorised access or suspect your credentials have been compromised, you must notify swerty99 immediately at support@swerty99.net.

swerty99 may suspend or close any account where suspicious activity is detected, where verification documents cannot be confirmed, or where continued operation of the account poses a compliance or integrity risk to the Platform.

4. Deposits and payments

All deposits and transactions on the swerty99 Platform are conducted in Philippine pesos (₱ PHP). The minimum and maximum deposit amounts for each available payment method are displayed in the cashier section of your account and may be updated from time to time.

swerty99 currently supports the following deposit channels, subject to availability and applicable limits:

• GCash and Maya (mobile wallets)
• GrabPay and Coins.ph
• InstaPay and PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard bank cards

You must only fund your swerty99 account using payment methods registered in your own name. Third-party funding — using a payment account that belongs to another person — is prohibited and constitutes a breach of these Terms. Deposits made from unverified or third-party sources may be reversed and the account suspended pending investigation.

swerty99 does not accept cash deposits. All funding must be made through a supported electronic payment channel.

You are responsible for ensuring that your deposit meets the minimum threshold displayed for the selected method. Transactions that fall below the minimum may not be credited. Contact support@swerty99.net if a deposit is not reflected in your account within the expected processing time.

5. Withdrawals

You may request a withdrawal of your available swerty99 balance at any time, subject to these Terms and applicable verification requirements. Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically feasible.

swerty99 reserves the right to request additional identity and source-of-funds documentation before processing any withdrawal. Withdrawal processing times vary by method and may be extended if documentation is pending or if a security review is underway.

A withdrawal will not be processed where any of the following applies: outstanding verification is incomplete; the account is under review for suspected Terms breach; the requested amount includes funds that have not cleared the applicable playthrough requirement attached to a bonus; or applicable legal obligations require swerty99 to withhold funds.

swerty99 will not be responsible for delays caused by the recipient financial institution, mobile wallet provider, or third-party payment processor after the withdrawal has been dispatched from the swerty99 system. If a withdrawal is not received within the expected timeframe, contact support@swerty99.net with the transaction reference.

6. Betting and gaming rules

Each sport, game, and market offered on the swerty99 Platform is governed by specific rules displayed in the relevant section of the Platform at the time the wager or game round begins. It is your responsibility to read and understand the applicable rules before placing any bet or starting any game.

All bets placed on the swerty99 Platform are subject to the following general conditions:

• A bet is only valid once it has been confirmed by the swerty99 system and a confirmation reference has been issued.
• swerty99 reserves the right to void any bet where an obvious pricing error has occurred, where the event on which the bet was placed is subsequently found to be subject to manipulation or integrity concerns, or where the bet was placed after the event or market officially closed.
• In the event of a dispute regarding settlement, the swerty99 records will be the primary reference. Players should retain their own records of placed bets for cross-reference.
• Minimum and maximum bet limits apply per market and event. These are displayed in the bet slip or game interface before submission.

For live gaming products including live roulette and live casino tables, swerty99 is not responsible for connection interruptions that prevent a bet from being placed within the designated betting window. It is the player's responsibility to maintain a stable internet connection.

swerty99 reserves the right to limit, suspend, or close access to specific markets, games, or the entire Platform for maintenance, regulatory compliance, or other operational reasons without advance notice where circumstances require it.

7. Bonuses and promotions

swerty99 may offer bonuses, free bets, cashback, and other promotions to registered players from time to time. All promotions are subject to specific terms that will be displayed alongside the relevant offer. Those specific terms supplement these general Terms and must be read in full before accepting any promotional offer.

General conditions that apply to all swerty99 promotions unless stated otherwise include:

• One active bonus per player at any time unless explicitly stated that bonuses may be combined.
• Bonus funds and winnings derived from bonus play may not be withdrawn until the applicable playthrough or wagering requirement has been satisfied in full.
• swerty99 reserves the right to withdraw, modify, or cancel any promotion at any time, including after it has been claimed, where evidence of abuse, multi-accounting, or manipulation is identified.
• Promotional participation is limited to players who meet the eligibility criteria stated in the specific offer terms.

8. Account security

You are solely responsible for maintaining the confidentiality of your swerty99 login credentials, including your username, password, and any two-factor authentication details. You must not share your login credentials with any other person.

swerty99 will never ask you to reveal your password by email, telephone, or through any communication channel. Any such request should be treated as fraudulent and reported to support@swerty99.net immediately.

All activity conducted through your swerty99 account using your credentials — whether or not authorised by you — is your responsibility. If you believe your account has been accessed without your authorisation, you must contact swerty99 immediately to request a temporary account lock while the matter is investigated.

swerty99 uses standard security measures to protect account data in transit and at rest. However, swerty99 cannot guarantee that its systems are entirely free from vulnerabilities. You are encouraged to use a strong, unique password for your swerty99 account and to enable any two-factor authentication option available in your account settings.

9. Prohibited conduct

The following actions are prohibited on the swerty99 Platform and constitute a serious breach of these Terms:

• Opening or operating more than one swerty99 account, whether in your own name or using another person's details.
• Providing false, misleading, or incomplete information at any stage of registration or verification.
• Using the swerty99 Platform for any purpose connected to money laundering, fraud, or financial crime of any kind.
• Exploiting pricing errors, software faults, or technical malfunctions to place bets with an unfair advantage.
• Using automated software, bots, scripts, or any technical tool to interact with the swerty99 Platform in a manner not consistent with ordinary human use.
• Colluding with other players to manipulate game outcomes or exploit swerty99 promotional structures.
• Using a swerty99 account on behalf of another person.
• Accessing the swerty99 Platform from a jurisdiction where doing so is unlawful.

swerty99 reserves the right to investigate any account that shows signs of prohibited conduct and to take any action it considers appropriate, including immediate account suspension, termination, forfeiture of balances, and referral to relevant authorities where criminal conduct is suspected.

10. Responsible gaming

swerty99 is committed to providing a safe and responsible betting and gaming environment for Filipino players. Gaming is intended to be a form of entertainment. If it stops being enjoyable, that is an important signal to take a break.

swerty99 provides the following tools to help players manage their activity:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you can deposit into your swerty99 account.
• Session time reminders: Receive a notification when a session reaches a duration you have set in advance.
• Cooling-off period: Temporarily suspend your swerty99 account for a defined period to create space from gaming activity.
• Self-exclusion: Apply a longer exclusion from swerty99 where a more extended break is the right choice for your situation.

These tools are available from within your account settings. If you require assistance accessing them, contact support@swerty99.net. Once applied, certain limits and exclusions cannot be reversed until the chosen period has elapsed.

swerty99 encourages all players to keep gaming budgets separate from household money and to never borrow funds to play. If you or someone close to you is experiencing difficulties related to gaming, please seek support from a qualified counselling service.

For detailed guidance on responsible gaming tools and resources, visit the swerty99 Responsible Gaming page.

11. Limitation of liability

To the maximum extent permitted by applicable law, swerty99's liability to any player in connection with the Platform, these Terms, or any transaction conducted through the Platform is limited to the amount of funds held in that player's swerty99 account at the time the relevant claim arises.

swerty99 shall not be liable for any indirect, consequential, incidental, special, or punitive loss or damage, including loss of profits, loss of data, or loss of opportunity, arising from or in connection with your use of the swerty99 Platform.

swerty99 does not warrant that the Platform will be continuously available, error-free, or free from technical interruptions. Scheduled and emergency maintenance may affect availability without advance notice.

swerty99 shall not be liable for losses arising from events outside its reasonable control, including but not limited to internet service interruptions, power outages, third-party payment system failures, or force majeure events.

12. Privacy and data use

swerty99 collects and processes personal data from registered players as described in the swerty99 Privacy Policy. By registering, you confirm that you have read the Privacy Policy and agree to the collection and use of your data as described.

swerty99 uses player data to verify eligibility, process transactions, operate the Platform, comply with applicable legal obligations, prevent fraud, and communicate relevant Platform information. Data is not sold to third parties for marketing purposes.

Players have rights regarding their personal data as set out in the Privacy Policy. To exercise any data rights, contact support@swerty99.net with the relevant request.

13. Amendments to these Terms

swerty99 may update these Terms and Conditions from time to time to reflect changes in applicable law, regulatory requirements, Platform features, or operational policies. The date of the most recent review appears at the top of this page.

Where changes are material, swerty99 will provide reasonable notice through the Platform interface or by email to the address registered on your account. Continued use of the swerty99 Platform after the effective date of any update constitutes acceptance of the revised Terms.

If you do not agree with any updated Terms, you must stop using the swerty99 Platform and contact support@swerty99.net to arrange account closure.

14. Contact and complaints

If you have a question about these Terms, or if you wish to raise a concern or complaint regarding any aspect of the swerty99 Platform, please contact our support team at support@swerty99.net.

swerty99 aims to acknowledge all written complaints within two business days and to provide a substantive response within a reasonable timeframe depending on the complexity of the matter. Where a complaint cannot be resolved through direct communication, swerty99 will advise on any applicable escalation steps.

swerty99 values every player interaction and is committed to handling complaints fairly, honestly, and in accordance with these Terms.