swerty99 Privacy Policy for Players in the Philippines

1. Introduction

swerty99 operates an online sports betting and gaming platform for qualified adult players in the Philippines. When you use swerty99, you share certain personal information with us — and we take that seriously. This Privacy Policy describes what information we collect, how we use it, who we share it with, and how we protect it.

This policy applies to all personal data collected through the swerty99 website, mobile interface, and any communication channel through which you interact with us, including customer support emails. It covers registered players and, where relevant, individuals who browse the Platform without registering.

By registering with swerty99, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not register or continue using the Platform.

This policy should be read alongside the swerty99 Terms and Conditions, which govern your overall use of the Platform.

2. Personal data we collect

swerty99 collects the following categories of personal data from registered players and, to a more limited extent, from website visitors:

Identity and contact information:

• Full legal name as it appears on a government-issued identification document
• Date of birth
• Email address
• Mobile number registered to a Philippine carrier or account
• Residential address in the Philippines

Verification documents:

• Government-issued photo identification such as a Philippine passport, driver's licence, or national ID
• Proof of residential address such as a utility bill or bank statement
• Proof of ownership of the payment method used to deposit with swerty99

Financial transaction data:

• Deposit and withdrawal amounts, dates, and references
• Payment method identifiers such as masked GCash or bank account numbers
• Transaction history associated with your swerty99 account

Platform activity data:

• Betting and gaming history, including markets selected, stakes placed, and outcomes
• Login timestamps, session durations, and geographic access indicators
• Responsible gaming settings and tool usage within your swerty99 account
• Customer support communications and enquiry records

Technical data:

• IP address and device identifiers
• Browser type, version, and language settings
• Operating system and screen resolution where relevant
• Cookie identifiers and session tokens

3. How we collect personal data

swerty99 collects personal data through several channels. Understanding these helps you manage what information you provide and when.

Directly from you: The majority of personal data swerty99 holds is provided by you during registration, KYC verification, deposit and withdrawal requests, and communications with the support team. When you complete the swerty99 registration form, you provide identity and contact information voluntarily as a prerequisite for accessing the Platform.

Automatically during Platform use: When you access swerty99 and interact with the Platform, certain technical and activity data is collected automatically. This includes log data such as your IP address, device information, session timing, and the pages or markets you visit. This data is collected through server logs and cookies as described in Section 7 of this policy.

From identity verification services: swerty99 may use third-party KYC service providers to assist with the verification of identity documents and the confirmation of personal details you have supplied during registration. These providers process data on swerty99's behalf and are subject to appropriate data protection agreements.

From payment processors: When you deposit or withdraw using a supported Philippine payment channel, transaction confirmation data is passed between swerty99 and the relevant payment processor. swerty99 does not store full card numbers or complete mobile wallet credentials.

4. Why we use your personal data

swerty99 uses personal data only for purposes that are directly connected to operating the Platform and serving registered Filipino players. We do not use personal data for unrelated commercial purposes.

The main purposes for which swerty99 processes personal data are:

• Account creation and management: To register your swerty99 account, verify your identity, maintain your account settings, and provide access to Platform features.
• Transaction processing: To process deposits, settle winnings, handle withdrawals, and maintain accurate financial records associated with your swerty99 account in Philippine pesos.
• Legal and regulatory compliance: To meet obligations under applicable Philippine laws and regulations, including age verification, anti-money laundering requirements, and Know Your Customer standards.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, collusion, and other activities that may breach swerty99's Terms and Conditions or applicable law.
• Responsible gaming: To monitor account activity for signs of problem gambling in accordance with responsible gaming commitments, and to implement player-requested tools such as deposit limits and self-exclusion.
• Customer support: To respond to enquiries, resolve complaints, and communicate important account information to registered players.
• Platform improvement: To analyse aggregated usage data to understand how the swerty99 Platform is used and to identify areas for technical and content improvement.
• Service communications: To send account-related notifications such as transaction confirmations, security alerts, and updates to these policies where required.

5. Legal basis for processing

swerty99 processes personal data on the following legal grounds, which apply to different types of processing activity:

• Contract performance: Processing that is necessary to operate your swerty99 account, process transactions, and deliver the Platform services you have registered to use.
• Legal obligation: Processing required to comply with applicable laws, regulatory requirements, and obligations relating to identity verification, anti-money laundering, and record-keeping.
• Legitimate interests: Processing for fraud prevention, security monitoring, and Platform improvement, where those interests are not overridden by your privacy interests.
• Consent: Processing for certain optional communications and cookies where swerty99 has requested and received your specific consent, which may be withdrawn at any time.

6. Sharing personal data

swerty99 does not sell personal data to third parties. We share your personal data only in the following circumstances and only to the extent necessary for each purpose:

• Payment processors: Transaction data is shared with the relevant Philippine payment service provider when you make a deposit or request a withdrawal. This includes GCash, Maya, InstaPay, PESONet, and supported bank and card networks.
• Identity verification providers: KYC document verification may involve processing by an approved third-party identity verification service operating under a data processing agreement with swerty99.
• Platform technology providers: swerty99 may use third-party technology partners for hosting, security, analytics, and Platform infrastructure. These providers process data only on swerty99's instructions.
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, regulation, court order, or government authority, swerty99 will disclose personal data as legally mandated.
• Fraud prevention networks: Where permitted by law and necessary to prevent fraud, swerty99 may share limited account data with industry fraud prevention systems.

All third parties with whom swerty99 shares personal data are required to implement appropriate security measures and to use the data only for the purposes for which it was shared.

7. Cookies and tracking technologies

swerty99 uses cookies and similar technologies on the Platform. Cookies are small text files placed on your device when you visit the swerty99 website. They help the Platform function correctly and allow us to understand how it is used.

swerty99 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session management, authentication tokens, and security features. They cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language and display settings to improve your swerty99 experience across sessions.
• Analytics cookies: Collect aggregated information about how players use the swerty99 Platform, which pages are visited most often, and where technical errors occur. This data helps us improve the Platform.

Most web browsers allow you to manage or delete cookies through the browser settings. Note that disabling strictly necessary cookies will impair your ability to use the swerty99 Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data security

swerty99 applies appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls that limit internal data access to personnel who require it for their role, regular security assessments, and monitoring of Platform systems for unusual activity.

No online platform can guarantee absolute security. If you become aware of any security concern relating to your swerty99 account, including suspected unauthorised access, please contact support@swerty99.net immediately so that we can take appropriate steps.

swerty99 has procedures in place to identify and respond to data breaches. Where a breach is likely to affect your rights and freedoms, swerty99 will notify affected players as required by applicable law.